This is the privacy policy for Beta Five Ltd, registered in England as company number 15272370. It tells you what to expect us to do with your personal information.
Contents:
For any queries related to data protection and privacy, please email [email protected].
Alternatively, you may write to us at our registered office address but please be aware that our mail is handled by Coalesco Accountants Ltd (see who we share information with below) and may take a few extra days to reach us. Our registered office address is:
Beta Five Ltd
156 Russell Drive
Nottingham
England
NG8 2BE
We collect or use the following information to provide and improve products and services for clients:
We collect or use the following personal information for information updates or marketing purposes:
We collect or use the following personal information for dealing with queries, complaints or claims:
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Correspondance history and contact information is kept for up to 6 years.
When data is deleted, it may be stored in our backups for up to a further 90 days. If we need to restore data from backups, we will ensure that this information is deleted again as part of the restoration process.
We use the following third parties to store and process personal data as part
of our regular activities:Fastmail Pty Ltd (Australia)
FreeAgent Central Ltd (UK)
Coalesco Accountants Ltd (UK)
Backblaze, Inc (USA)
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
30th September 2025